Presented by:
Start Time:
3/25/2025 10:30:00 AM
End Time:
3/25/2025 11:20:00 AM
About this session:
When putting together a bid, many people overlook the key “Assessment Criteria," often leading to catastrophe. This session focuses on these six factors that impact the bid/estimate.
a. Objective: Defining the Customer’s Expectations
b. Environment: Exterior and Interior Environments, the Dirt/Soil they generate, and impact on the building.
c. Traffic Conditions: the number of people that move throughout the building impacts services and frequencies.
d. Congestion: Very important factors that impact services; physical, area, and personnel congestion and how it impacts services.
e. Time Factors: predictable and unpredictable factors that impact the cleaning of a building.
f. Budget: the amount of time or money allocated for the cleaning program from the property manager.
Understanding the importance of these criterion and their impact on your operations and contract negotiations are key to sustained success.
- Define and articulate customer expectations.
- Analyze the effects of traffic conditions and congestion on service frequencies and cleaning schedules.
- Evaluate the role of predictable and unpredictable time factors in shaping effective cleaning strategies for various building environments.
- Develop budget-conscious cleaning programs that align with budget parameters while ensuring optimal service delivery.
Session ID:
T3.45
Room Number:
345
Audience:
All
CEU:
1 hour